Remote Client Support Specialist (Contract)

TEKsystems; West Des Moines (IA); Teletrabalho; USD 26 000 - 28 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical, dental & vision

401(k) Retirement Plan

Transportation benefits

Time Off/Leave (PTO)

Resumo da oferta

TEKsystems is offering a contract-based remote role focused on customer inquiries, provider/member outreach, and contract program support. The position supports internal applications and tools while maintaining high customer satisfaction.

The successful candidate will perform data entry, prepare correspondence, and collaborate with team members to meet service level agreements. The role emphasizes professional communication and teamwork.

Responsabilidades

• Receiving and responding to inbound customer inquiries.
• Outreach to providers and members to support contracts.
• Provide program support for contract members and administrative support for various contracts.
• Perform data entry into databases and prepare/distribute correspondence.
• Listen to concerns, analyze information, and confirm customer satisfaction.
• Work as part of a team and provide feedback to leadership as needed.
• Perform miscellaneous duties as assigned by Supervisor.

Descrição da oferta de emprego

TEKsystems is offering a contract-based remote role focused on customer inquiries, provider/member outreach, and contract program support. The position supports internal applications and tools while maintaining high customer satisfaction.

The successful candidate will perform data entry, prepare correspondence, and collaborate with team members to meet service level agreements. The role emphasizes professional communication and teamwork.