Remote Health Services Specialist (Contract)

TEKsystems; Phoenix (AZ); Remote; USD 30,000 - 33,000; Full time

Job summary

TEKsystems is seeking a Health Services Specialist for a 4-month contract based in Phoenix, AZ. You will provide administrative support to Care Coordinators, focusing on accurate member records, eligibility processes, and timely care coordination activities.

The role requires strong organizational skills, attention to detail, and experience with data entry and customer service. This fully remote-friendly position offers flexible scheduling during core hours and an opportunity to contribute to

Qualifications

• High school diploma or equivalent.
• Minimum of 2 years of related administrative experience.
• Experience completing administrative and data entry tasks with a high degree of accuracy.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities while meeting deadlines.
• Excellent customer service and communication skills.
• Proficiency with data entry and information management processes.

Responsibilities

• Enter assessment information into the MMIS to support eligibility determinations.
• Process and maintain authorization entries and member-related documentation.
• Update staff locations and assignments within care management systems for new enrollments.
• Manage member records, including contact updates and group number changes.
• Support member mail management and administrative workflows for Care Coordination teams.
• Submit and track assigned activities within care management platforms.
• Communicate effectively with internal care coordination staff regarding member information, authorizations, and administrative requests.
• Ensure accuracy, compliance, and timeliness when handling sensitive member data.

Skills

Administrative experience

Attention to detail

Data entry

Organizational skills

Multitasking

Customer service

Communication

Education

High school diploma or equivalent

Job description

TEKsystems is seeking a Health Services Specialist for a 4-month contract based in Phoenix, AZ. You will provide administrative support to Care Coordinators, focusing on accurate member records, eligibility processes, and timely care coordination activities.

The role requires strong organizational skills, attention to detail, and experience with data entry and customer service. This fully remote-friendly position offers flexible scheduling during core hours and an opportunity to contribute to