Remote Customer Support Pro (Contractor)

VortexWorks; Knoxville (TN); Remote; USD 20,664 - 27,552; Part time

Job summary

A leading customer-experience solutions provider in the United States is seeking motivated professionals for remote customer-service roles. Responsibilities include handling inbound and outbound calls, resolving issues with empathy, and meeting performance goals. Candidates should have strong English communication skills and a tech-savvy background with at least 2 years of relevant experience. This is a 1099 contractor position offering flexible work opportunities.

Qualifications

• 2+ years of customer-service, call-center, or sales experience.
• Previous remote or performance-based work experience.
• Ability to complete training modules independently.

Responsibilities

• Handle customer-service or sales calls (inbound and outbound).
• Resolve customer issues using empathy, accuracy, and strong communication.
• Meet performance goals for quality, response time, and satisfaction.

Skills

Clear English communication

Strong work ethic

Tech-savvy

Job description

A leading customer-experience solutions provider in the United States is seeking motivated professionals for remote customer-service roles. Responsibilities include handling inbound and outbound calls, resolving issues with empathy, and meeting performance goals. Candidates should have strong English communication skills and a tech-savvy background with at least 2 years of relevant experience. This is a 1099 contractor position offering flexible work opportunities.