Remote Client Support & Scheduling Coordinator

Professional Travel Group; California (MO); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Flexible remote work

Onboarding and support

Growth opportunities

Collaborative team environment

Job summary

Professional Travel Group is seeking a dependable Customer Support Coordinator for a remote role focused on client assistance, scheduling coordination, and service-related activities. The position emphasizes communication, organization, and delivering a positive client experience in a self-directed environment.

The ideal candidate is detail-oriented, responsive, and comfortable using digital tools. Remote work offers flexibility, onboarding support, and opportunities for growth based on

Qualifications

• Strong written and verbal communication skills.
• Excellent organizational skills and attention to detail.
• Comfortable using online systems and customer support tools.
• Ability to manage multiple tasks in a remote environment.
• Customer service or administrative experience preferred.
• Reliable internet access and ability to work remotely.

Responsibilities

• Respond to client inquiries and provide timely, professional support.
• Assist with coordinating scheduling, reservations, and service requests.
• Maintain accurate client records and support documentation in internal systems.
• Communicate with clients via email, phone, and online platforms.
• Track and follow up on open requests to ensure resolution.
• Review service details and confirmations for accuracy.
• Provide general administrative and customer support.
• Collaborate with internal teams to ensure a smooth client experience.

Skills

Strong communication

Written and verbal skills

Organizational skills

Remote work tools

multitasking

Customer service

Administrative support

Reliability / dependability

Job description

Professional Travel Group is seeking a dependable Customer Support Coordinator for a remote role focused on client assistance, scheduling coordination, and service-related activities. The position emphasizes communication, organization, and delivering a positive client experience in a self-directed environment.

The ideal candidate is detail-oriented, responsive, and comfortable using digital tools. Remote work offers flexibility, onboarding support, and opportunities for growth based on