Remote Scheduling & Client Experience Specialist

Professional Travel Group; United States; On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Flexible remote work environment

Onboarding and ongoing support

Growth opportunities

Job summary

Professional Travel Group is seeking a detailed, service-focused Remote Scheduling & Experience Coordinator to manage client scheduling, reservations, and overall experiences in a fully remote setup. The role emphasizes communication and administrative support to ensure a seamless client journey.

Ideal candidates are dependable, detail-oriented, and comfortable working independently with digital tools, contributing to a positive, professional remote environment.

Qualifications

• Strong written and verbal communication skills

Responsibilities

• Coordinate scheduling and reservation requests for clients
• Assist with organizing service details, timelines, and arrangements
• Maintain accurate client records and scheduling information in internal systems
• Communicate professionally with clients via email, phone, and online platforms
• Review confirmations and service details for accuracy and completeness
• Provide general administrative and customer support
• Follow established processes and workflows
• Collaborate with internal teams to ensure smooth coordination and service delivery

Skills

Strong written and verbal comms

Organizational skills

Digital tools proficiency

Remote task management

Customer service / scheduling

Reliable internet access

Job description

Professional Travel Group is seeking a detailed, service-focused Remote Scheduling & Experience Coordinator to manage client scheduling, reservations, and overall experiences in a fully remote setup. The role emphasizes communication and administrative support to ensure a seamless client journey.

Ideal candidates are dependable, detail-oriented, and comfortable working independently with digital tools, contributing to a positive, professional remote environment.