Remote Client Care Coordinator

Professional Travel Group; California (MO); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Flexible remote work

Structured onboarding

Growth opportunities

Supportive team environment

Job summary

Professional Travel Group is seeking a reliable Customer Care Coordinator to support client communications and coordinate services in a fully remote setting. This role focuses on timely responses, organized workflows, and delivering a positive experience for clients throughout the process.

You will handle inquiries, schedule tasks, maintain records, and communicate updates clearly. Ideal candidates are organized, self-motivated, and comfortable using email and online systems in a remote setting.

Qualifications

• Strong communication and interpersonal skills.
• Excellent organizational and time management abilities.
• Ability to work independently in a remote setting.
• Detail-oriented with the ability to manage multiple tasks.
• Comfortable using email, messaging platforms, and online systems.

Responsibilities

• Serve as a point of contact for client inquiries and support requests.
• Assist with coordinating services, scheduling, and follow-ups.
• Provide clear and professional communication regarding updates and next steps.
• Maintain accurate records of client interactions and requests.
• Monitor tasks and ensure timely responses and resolutions.
• Support a positive and consistent client experience.

Skills

Strong communication

Interpersonal skills

Organizational skills

Independent in remote setting

Multitasking

Email/messaging proficiency

Job description

Professional Travel Group is seeking a reliable Customer Care Coordinator to support client communications and coordinate services in a fully remote setting. This role focuses on timely responses, organized workflows, and delivering a positive experience for clients throughout the process.

You will handle inquiries, schedule tasks, maintain records, and communicate updates clearly. Ideal candidates are organized, self-motivated, and comfortable using email and online systems in a remote setting.