Remote Scheduling & Client Experience Specialist

Professional Travel Group; Los Angeles (CA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Flexible remote work environment

Job summary

Professional Travel Group is seeking a Remote Scheduling & Experience Coordinator to manage client scheduling, reservations, and service details in a fully remote environment. The role emphasizes meticulous organization, proactive communication, and strong administrative support to ensure a seamless client experience.

The position is ideal for dependable, detail-oriented individuals who are comfortable working independently with digital tools and online systems.

Qualifications

• Excellent written and verbal communication skills.
• Outstanding organizational skills and attention to detail.
• Comfortable using online systems and digital tools.
• Ability to manage multiple tasks in a remote environment.
• Customer service, scheduling, or administrative experience preferred.
• Reliable internet access and ability to work remotely.

Responsibilities

• Coordinate scheduling and reservation requests for clients.
• Assist with organizing service details, timelines, and related arrangements.
• Maintain accurate client records and scheduling information in internal systems.
• Communicate professionally with clients via email, phone, and online platforms.
• Review confirmations and service details for accuracy and completeness.
• Provide general administrative and customer support.
• Follow established processes and workflows.
• Collaborate with internal teams to ensure smooth coordination and service delivery.

Skills

Written communication

Verbal communication

Organizational skills

Digital tools

Remote work

Customer service experience

Job description

Professional Travel Group is seeking a Remote Scheduling & Experience Coordinator to manage client scheduling, reservations, and service details in a fully remote environment. The role emphasizes meticulous organization, proactive communication, and strong administrative support to ensure a seamless client experience.

The position is ideal for dependable, detail-oriented individuals who are comfortable working independently with digital tools and online systems.