Remote Customer Care & Coordination Specialist

Professional Travel Group; Dallas (TX); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Flexible remote work

Structured onboarding

Growth opportunities

Collaborative team

Job summary

Professional Travel Group is seeking a reliable Customer Care Coordinator to support client communications and coordinate services in a fully remote role. You will respond to inquiries, manage scheduling, and help ensure a smooth and positive client experience.

The ideal candidate is organized, detail-oriented, and able to work independently in a fast-paced environment. Strong written communication and time-management skills are essential, with comfort using email, messaging platforms, and

Qualifications

• Strong communication and interpersonal skills.
• Excellent organizational and time management abilities.
• Ability to work independently in a remote setting.
• Detail-oriented with the ability to manage multiple tasks.
• Comfortable using email, messaging platforms, and online systems.

Responsibilities

• Serve as a point of contact for client inquiries and support requests.
• Assist with coordinating services, scheduling, and follow-ups.
• Provide clear and professional communication regarding updates and next steps.
• Maintain accurate records of client interactions and requests.
• Monitor tasks and ensure timely responses and resolutions.
• Support a positive and consistent client experience.

Skills

Strong communication

Interpersonal skills

Organizational skills

Remote work

Attention to detail

Email and messaging tools

Tools

Email

Messaging platforms

Online systems

Job description

Professional Travel Group is seeking a reliable Customer Care Coordinator to support client communications and coordinate services in a fully remote role. You will respond to inquiries, manage scheduling, and help ensure a smooth and positive client experience.

The ideal candidate is organized, detail-oriented, and able to work independently in a fast-paced environment. Strong written communication and time-management skills are essential, with comfort using email, messaging platforms, and