Remote Client Success Specialist

Gartner; Fort Myers (FL); A distancia; USD 53.000 - 77.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remote work

Competitive salary

Generous PTO

Medical/Dental/Vision

Parental leave

401K matching

Employee assistance program

Descripción de la vacante

Gartner, Inc. in the United States is seeking a Client Success Associate to onboard clients and demonstrate value beyond their Gartner investment.

You will engage with CIOs, IT leaders, and business stakeholders to surface priorities and connect them with Gartner resources to maximize ROI from their membership. Responsibilities include onboarding, showcasing Gartner services, and driving engagement across products used by large client teams.

Formación

• Bachelor's degree preferred with 6+ months relevant experience.
• Proven track record of delighting clients.
• Strong communication, collaboration, prioritization, critical thinking & influencing.
• Bilingual in English and French.

Responsabilidades

• Onboard Gartner clients and surface business priorities.
• Identify client needs and surface solutions to maximize ROI.
• Collaborate with Gartner teams to deliver service and outcomes.
• Engage with decision makers from IT, HR, Finance, and more.
• Drive ongoing client engagement, satisfaction and retention.

Conocimientos

Relationship management

Communication

Collaboration

Prioritization

Critical thinking

Influencing

Bilingual English/French

Educación

Bachelor's degree

Descripción del empleo

Gartner, Inc. in the United States is seeking a Client Success Associate to onboard clients and demonstrate value beyond their Gartner investment.

You will engage with CIOs, IT leaders, and business stakeholders to surface priorities and connect them with Gartner resources to maximize ROI from their membership. Responsibilities include onboarding, showcasing Gartner services, and driving engagement across products used by large client teams.