Remote Client Success Partner

Gartner; Fort Myers (FL); Híbrido; USD 53 000 - 77 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical, Dental & Vision Plans

PTO & Parental Leave

401K matching

Resumo da oferta

Gartner in the United States, Fort Myers, Florida, seeks a Client Success Associate to onboard clients, prove value of Gartner services, and drive engagement across products used by large client teams.

You will build relationships from C-level to IT, HR, and other practices, introduce Gartner services, and surface client priorities to drive ROI and satisfaction. A strong focus on collaboration and outcomes is essential.

Qualificações

• 6+ months relevant professional and/or internship experience.
• Proven track record of success fueled by a passion for delighting clients.
• Must be bilingual (English and Portuguese)

Responsabilidades

• Build, develop and manage relationships with clients from C-level to IT, HR, Finance, Legal, and Sales.
• Introduce Gartner services and capabilities to new clients and communicate value to decision makers.
• Facilitate client calls and engagements to surface client priorities and actions.
• Collaborate with internal Gartner partners to maximize value for clients.
• Conduct regular reviews of client book of business and metrics.

Conhecimentos

Communication

Collaboration

Prioritization

Critical thinking

Influencing

Formação académica

Bachelor's degree preferred

Descrição da oferta de emprego

Gartner in the United States, Fort Myers, Florida, seeks a Client Success Associate to onboard clients, prove value of Gartner services, and drive engagement across products used by large client teams.

You will build relationships from C-level to IT, HR, and other practices, introduce Gartner services, and surface client priorities to drive ROI and satisfaction. A strong focus on collaboration and outcomes is essential.