Remote Client Success & Renewal Manager

Gallagher; Rolling Meadows (IL); On-site; Confidential; Full time

Benefits offered by this job

Medical/dental/vision plans

401(K) and Roth options

Digital mental health services

Job summary

Gallagher is seeking a remote Client Service Manager to provide exceptional customer service in their non-profit small business division. The role requires you to manage client accounts effectively and nurture relationships while ensuring high-quality service.

The ideal candidate will possess relevant experience in client service, particularly with non-profits, and hold a Property and Casualty Insurance License. You will work within a collaborative team environment, contributing to client retention and satisfaction.

Qualifications

• Minimum 1+ years client service or claims management experience.
• Experience working with non-profits is required.
• Property and Casualty Insurance License needed.

Responsibilities

• Deliver high quality and efficient service to clients.
• Manage an assigned group of accounts effectively.
• Build and solidify relationships with existing clients.

Skills

Develop professional relationships

Resilient and adaptable mentality

Eagerness to collaborate

Education

Bachelor’s degree

High School degree/GED

Job description

Gallagher is seeking a remote Client Service Manager to provide exceptional customer service in their non-profit small business division. The role requires you to manage client accounts effectively and nurture relationships while ensuring high-quality service.

The ideal candidate will possess relevant experience in client service, particularly with non-profits, and hold a Property and Casualty Insurance License. You will work within a collaborative team environment, contributing to client retention and satisfaction.