Remote Client Success & Risk Solutions Manager

Arthur J. Gallagher & Co. (AJG); Gainesville (GA); Remote; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits programs

Career development opportunities

Collaborative, people-first culture

Job summary

Gallagher is seeking a remote Client Service Manager to join our growing small business division, delivering exceptional service to a diverse client base. You will lead renewal conversations, secure ongoing business, and identify opportunities to broaden coverage.

You will collaborate with sales teams, mentor colleagues, and uphold Gallagher’s commitment to integrity and client satisfaction. This role offers remote work with a national scope and opportunities for professional development.

Qualifications

• Bachelor's degree with 1+ year of client service/claims experience, or a high school/GED with 3+ years.
• Property and Casualty Insurance License required.
• Proficiency in Microsoft Office.

Responsibilities

• Take a leadership role in the renewal process to deliver high-quality, timely solutions.
• Secure existing business and drive sales of additional services and lines of coverage.
• Nurture relationships with buyers and client representatives within the organization.

Skills

Client relationship building

Resilient & adaptable

Cross-team collaboration

Education

Bachelor's degree or higher

High School diploma/GED with 3+ years exp

Tools

Microsoft Office

Job description

Gallagher is seeking a remote Client Service Manager to join our growing small business division, delivering exceptional service to a diverse client base. You will lead renewal conversations, secure ongoing business, and identify opportunities to broaden coverage.

You will collaborate with sales teams, mentor colleagues, and uphold Gallagher’s commitment to integrity and client satisfaction. This role offers remote work with a national scope and opportunities for professional development.