Client Success & Renewal Manager

Gallagher; New York (NY); On-site; Confidential; Full time

Benefits offered by this job

Medical/dental/vision plans

Life and accident insurance

401(K) and Roth options

Educational expense reimbursement

Paid parental leave

Flexible work hours

Job summary

Gallagher is seeking a Client Service Manager II in New York, NY to deliver exceptional service to our clients, addressing their needs with tailored solutions. The role requires strong relationship management and problem-solving skills, along with the ability to mentor team members to ensure compliance and service standards.

Minimum qualifications include a Bachelor’s degree with 3+ years of client service experience or a High School degree with 8+ years, along with proficiency in Microsoft Office and a Property and Casualty Insurance License. A competitive salary and comprehensive benefits are provided.

Qualifications

• Bachelor's degree with a minimum of 3+ years of client service experience.
• OR – High School degree with a minimum 8+ years of client service experience.
• A Property and Casualty Insurance License is required.

Responsibilities

• Manage the renewal process by gathering client information and delivering tailored solutions.
• Build and maintain strong relationships with clients and partners.
• Mentor team members by providing feedback and encouraging growth.

Skills

Client Relationship Management

Problem Solving

Mentoring

Analytical Skills

Microsoft Office Proficiency

Adaptability

Education

Bachelor’s degree

High School degree/GED

Job description

Gallagher is seeking a Client Service Manager II in New York, NY to deliver exceptional service to our clients, addressing their needs with tailored solutions. The role requires strong relationship management and problem-solving skills, along with the ability to mentor team members to ensure compliance and service standards.

Minimum qualifications include a Bachelor’s degree with 3+ years of client service experience or a High School degree with 8+ years, along with proficiency in Microsoft Office and a Property and Casualty Insurance License. A competitive salary and comprehensive benefits are provided.