Client Success Associate - New Client Engagement

Gartner, Inc.; Irving (TX); Ibrido; USD 53.000 - 77.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive salary

Paid time off

Medical, Dental & Vision Plans

401K matching

Descrizione del lavoro

Gartner, Inc. is hiring a Client Success Associate for New Client Engagement near our Fort Myers, FL Center of Excellence. The role focuses on onboarding new clients, surfacing business priorities, and demonstrating Gartner value to prospects and clients.

You will collaborate with Sales, provide pre-sale demonstrations of Gartner resources, and ensure a customized onboarding experience for new and upgraded clients. A Bachelor's degree is preferred and 6+ months relevant experience is expected.

Competenze

• 6+ months relevant professional and/or internship experience with a proven track record of success fueled by a passion for driving client success.
• Ability to demonstrate strong communication, collaboration, prioritization, critical thinking, and influencing skills; ability to be agile and flexible
• Well defined time management and organizational skills

Mansioni

• Lead prospect and/or client calls to understand client priorities and challenges and articulate the value of Gartner's renowned products and services.
• Understand and communicate Gartner services and capabilities to prospective clients and demonstrate value to decision makers.
• Collaborate with our Sales teams on how to effectively demonstrate Gartner products and resources to prospects or clients to increase likelihood of engaging and purchasing a license.
• Communicate with internal Gartner partners to overcome obstacles and maximize the value Gartner delivers to prospects and clients.
• Research prospective and existing companies, C-Level executives, business trends, and competitive intelligence to prepare relevant and tailored Gartner resources to drive impact.

Conoscenze

Communication

Collaboration

Prioritization

Critical thinking

Influencing skills

Time management

Organizational skills

Formazione

Bachelor's degree preferred

Descrizione del lavoro

Gartner, Inc. is hiring a Client Success Associate for New Client Engagement near our Fort Myers, FL Center of Excellence. The role focuses on onboarding new clients, surfacing business priorities, and demonstrating Gartner value to prospects and clients.

You will collaborate with Sales, provide pre-sale demonstrations of Gartner resources, and ensure a customized onboarding experience for new and upgraded clients. A Bachelor's degree is preferred and 6+ months relevant experience is expected.