Remote Client Success Lead

Aldridge Pite, LLP; Atlanta (GA); Remote; USD 65,000 - 95,000; Full time

Benefits offered by this job

Company Paid Life and Disability Insurance

Medical, Dental and Vision Plans

401K Retirement Savings Plan

Generous PTO plan

Full equipment station at no cost

Job summary

A multi-state law firm is seeking a Client Manager to maintain and enhance client relationships while ensuring satisfaction through meetings and monitoring systems. The ideal candidate should have 3-5 years in the default industry, a college degree, and proficiency in Microsoft Office. This fully remote position requires strong interpersonal skills and a self-starter attitude. Benefits include medical coverage, flexible scheduling, and development opportunities.

Qualifications

• 3-5 years Default industry knowledge required.
• College degree required.
• Proficiency in Microsoft Excel, PowerPoint, and Word.
• Excellent written and verbal communication skills.
• Strong commitment to quality standards.

Responsibilities

• Drive action plans around underperforming client portfolios.
• Serve as an escalation contact and ensures client issues are addressed.
• Partner with internal teams to facilitate timely resolution of issues.
• Build relationships with liaisons at clients.
• Attend all assigned client calls and assist in management of calls.

Job description

A multi-state law firm is seeking a Client Manager to maintain and enhance client relationships while ensuring satisfaction through meetings and monitoring systems. The ideal candidate should have 3-5 years in the default industry, a college degree, and proficiency in Microsoft Office. This fully remote position requires strong interpersonal skills and a self-starter attitude. Benefits include medical coverage, flexible scheduling, and development opportunities.