Client Success Manager, Legal Tech (Remote)

Torticity; United States; Remote; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, vision, and health insurance

Life insurance and disability insurance

Flexible PTO and Discretionary Time Off

Job summary

A legal tech firm is seeking a Client Success Manager to build and manage relationships with key law firm clients in their Personal Injury Vertical. The role focuses on onboarding new partners, overseeing client processes, and improving client experience in a HIPAA-compliant environment. Candidates should have at least 3 years of client management experience, excellent communication skills, and proficiency in data analytics. The position offers a salary range of $60,000 to $75,000 along with comprehensive benefits.

Qualifications

• Minimum of 3+ years of client management experience.
• Previous experience in the legal industry, specifically in personal injury.
• Exceptional project management skills with a bias to get things done.

Responsibilities

• Manage law firm clients and internal stakeholders.
• Onboard new clients with attention to detail.
• Drive success by aligning campaign goals with internal teams.

Skills

Client management experience

Data analytics

Project management

Interpersonal communication

Microsoft Office

Education

Bachelor's Degree

Tools

CRM API

Excel

Job description

A legal tech firm is seeking a Client Success Manager to build and manage relationships with key law firm clients in their Personal Injury Vertical. The role focuses on onboarding new partners, overseeing client processes, and improving client experience in a HIPAA-compliant environment. Candidates should have at least 3 years of client management experience, excellent communication skills, and proficiency in data analytics. The position offers a salary range of $60,000 to $75,000 along with comprehensive benefits.