Remote Client Success Coordinator (Healthcare Admin)

MES Solutions; United States; Remote; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical

Vision

Dental

Paid time off

401k

Job summary

MES Solutions is seeking a Client Coordinator to join a remote, healthcare-focused team. In this role you’ll connect clients with information and support while keeping internal processes moving. The position is 100% work-from-home with EST hours from Monday to Friday, 12:00pm–8:30pm.

You’ll handle inquiries, perform data entry, and coordinate with QA, providers, and other departments to ensure timely, accurate service. Strong communication and confidentiality are essential.

Qualifications

• High school diploma or equivalent required.
• Minimum one year customer-service experience.
• Must possess complete knowledge of general computer, fax, copier, scanner, and telephone.
• Able to train on HIPAA regulations and compliance standards.
• Excellent communication and organizational skills.

Responsibilities

• Handle and respond promptly to inquiries from clients and/or anyone acting on behalf of the client regarding questions, report status, concerns, or general requests for information.
• Enter client or claimant information in appropriate systems and retrieve information as needed.
• Maintain daily contact with the QA department regarding workflow and pending report status.
• Coordinate with providers for assignment and update databases.
• Perform clerical duties such as typing, filing, emailing, and proofreading.

Skills

Customer service

Communication

Data entry

Time management

Confidentiality

Education

High school diploma or equivalent

Tools

Microsoft Word

Outlook

Excel

Job description

MES Solutions is seeking a Client Coordinator to join a remote, healthcare-focused team. In this role you’ll connect clients with information and support while keeping internal processes moving. The position is 100% work-from-home with EST hours from Monday to Friday, 12:00pm–8:30pm.

You’ll handle inquiries, perform data entry, and coordinate with QA, providers, and other departments to ensure timely, accurate service. Strong communication and confidentiality are essential.