Remote Client Coordinator – Fast-Paced Healthcare Support

MCMC Services, LLC; Atlanta (GA); Remote; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, Vision, Dental

Paid time off

401k

Job summary

MCMC Services, LLC is seeking a Client Coordinator for a 100% remote role, focusing on organization, prioritization, and customer service. You'll be the go-to resource for clients, physicians, and partners, moving cases forward and ensuring details are accurate.

The position offers a structured schedule Monday through Friday, 11:30am-8:00pm EST, with occasional weekends. This role suits someone who enjoys problem solving, teamwork, and navigating healthcare-related processes.

Qualifications

• High school diploma or equivalent required.
• Minimum one-year clerical experience; medical office or insurance preferred.
• Proficient in MS Word, Outlook, Excel; Internet.
• Able to follow instructions and respond to management directions accurately.
• Must demonstrate accuracy, thoroughness, and responsibility for quality of work and initiative.
• Must demonstrate exceptional communication skills.
• Ability to work independently, prioritize work activities and use time efficiently.

Responsibilities

• Promptly respond to inquiries from clients or their representatives; report status or requests for information.
• Enter client or claimant information into systems and retrieve data.
• Maintain daily contact with the QA department regarding workflow and pending report status.
• Coordinate provider assignments and update the database.
• File and archive open and closed cases; verify client information is current.
• Directly address questions and ensure cases are returned in a timely fashion.
• Direct calls to other departments as needed.
• Perform clerical duties such as typing, filing, emailing, and proofreading.
• Assist in resolution of customer complaints and QA issues; notify management of issues.
• Ensure all practices comply with state and federal safety and legal regulations.
• Perform other duties as assigned.

Skills

Organized

Multitasking

Customer service

Proactive

Detail-oriented

Communication

Education

High school diploma or equivalent

Tools

Microsoft Word

Outlook

Excel

Internet

Job description

MCMC Services, LLC is seeking a Client Coordinator for a 100% remote role, focusing on organization, prioritization, and customer service. You'll be the go-to resource for clients, physicians, and partners, moving cases forward and ensuring details are accurate.

The position offers a structured schedule Monday through Friday, 11:30am-8:00pm EST, with occasional weekends. This role suits someone who enjoys problem solving, teamwork, and navigating healthcare-related processes.