Remote Client Success & Booking Coordinator

Aisles & Abroad; New York (NY); Remote; USD 45,000 - 70,000; Full time

Job summary

Destination Knot is seeking a Remote Client & Booking Coordinator to support clients with scheduling, reservations, documentation, and service coordination in a structured remote environment.

You will manage booking requests, communicate updates via email, phone, and messaging platforms, enter client data accurately, and collaborate with internal teams to ensure smooth workflows while maintaining high service standards.

Qualifications

• Strong communication and customer service skills.
• Highly organized with attention to detail.
• Comfortable working independently in a remote environment.
• Basic computer proficiency and ability to learn new systems.
• Ability to manage multiple tasks while meeting deadlines.
• Professional demeanor and reliability.
• Previous experience in customer service, scheduling, hospitality, or administrative support is helpful but not required.

Responsibilities

• Assist clients with booking requests, scheduling, and reservation coordination.
• Communicate with clients via email, phone, and messaging platforms to provide updates and support.
• Accurately enter, update, and maintain client information and booking details.
• Coordinate timelines, confirmations, and service documentation.
• Provide general client support and respond to inquiries in a timely, professional manner.
• Follow established processes and internal guidelines to ensure accuracy and consistency.
• Collaborate with internal teams to support client needs and workflow efficiency.

Skills

Strong communication

Customer service

Highly organized

Remote work

Independent worker

Basic computer skills

Multitasking

Reliable

Job description

Destination Knot is seeking a Remote Client & Booking Coordinator to support clients with scheduling, reservations, documentation, and service coordination in a structured remote environment.

You will manage booking requests, communicate updates via email, phone, and messaging platforms, enter client data accurately, and collaborate with internal teams to ensure smooth workflows while maintaining high service standards.