Remote Reservations Specialist | Client Booking & Support

Destination Careers; New York (NY); Remote; USD 50,000 - 70,000; Full time

Job summary

Destination Knot is seeking a detail-oriented Remote Reservation Support Specialist to assist with client reservation requests and provide administrative support related to booking and scheduling services. This is a remote support role focused on customer service, coordination, and accurate data handling within a reservations environment.

You will work fully remotely with flexible scheduling options, maintaining client records, reviewing confirmations, and collaborating with internal teams to

Qualifications

• Strong written and verbal communication skills.
• Excellent attention to detail and organizational abilities.
• Comfortable using online systems, email, and basic digital tools.
• Ability to manage multiple tasks while meeting deadlines.
• Customer service or administrative support experience preferred.
• Reliable internet access and ability to work remotely.

Responsibilities

• Assist with reservation and scheduling requests submitted by clients.
• Support booking coordination across accommodations and related services.
• Maintain accurate client records and reservation details in internal systems.
• Communicate professionally with clients via email, phone, or messaging platforms.
• Provide general customer service support and follow established processes.
• Review confirmations and documentation for accuracy and completeness.
• Collaborate with internal teams to ensure a smooth client experience.

Skills

Communication

Attention to detail

Organization

Multitasking

Customer service experience

Remote work readiness

Job description

Destination Knot is seeking a detail-oriented Remote Reservation Support Specialist to assist with client reservation requests and provide administrative support related to booking and scheduling services. This is a remote support role focused on customer service, coordination, and accurate data handling within a reservations environment.

You will work fully remotely with flexible scheduling options, maintaining client records, reviewing confirmations, and collaborating with internal teams to