Remote Client Concierge & Booking Specialist

OpenKrill; United States; Remote; USD 40,000 - 58,000; Full time

Job summary

Destination Knot is a client-focused coordination and services company that supports individuals and families with planning, scheduling, and reservation-related needs. We are seeking a Remote Client & Booking Coordinator to assist with scheduling, reservations, and documentation while delivering professional service.

The role emphasizes strong communication, organization, and the ability to work independently in a remote, structured environment, coordinating timelines and client information to

Qualifications

• Strong communication and customer service skills.
• Highly organized with attention to detail.
• Comfortable working independently in a remote environment.
• Basic computer proficiency and ability to learn new systems.
• Ability to manage multiple tasks while meeting deadlines.
• Professional demeanor and reliability.
• Experience in customer service, scheduling, hospitality, or administrative support is helpful but not required.

Responsibilities

• Assist clients with booking requests, scheduling, and reservation coordination
• Communicate with clients via email, phone, and messaging platforms to provide updates and support
• Accurately enter, update, and maintain client information and booking details
• Coordinate timelines, confirmations, and service documentation
• Provide general client support and respond to inquiries in a timely, professional manner
• Follow established processes and internal guidelines to ensure accuracy and consistency
• Collaborate with internal teams to support client needs and workflow efficiency

Skills

Communication skills

Customer service

Highly organized

Remote work

Basic computer skills

Multitasking

Reliability

Job description

Destination Knot is a client-focused coordination and services company that supports individuals and families with planning, scheduling, and reservation-related needs. We are seeking a Remote Client & Booking Coordinator to assist with scheduling, reservations, and documentation while delivering professional service.

The role emphasizes strong communication, organization, and the ability to work independently in a remote, structured environment, coordinating timelines and client information to