Remote Client Concierge & Booking Coordinator

Aisles & Abroad; Baltimore (MD); Remote; USD 45,000 - 70,000; Full time

Job summary

Destination Knot is seeking a Remote Client & Booking Coordinator to support clients with scheduling, reservations, and coordination. This role emphasizes clear communication, meticulous organization, and reliable follow-through in a fully remote environment.

You will enter and update client information, manage timelines and documentation, and collaborate with teams to ensure smooth service delivery and high-quality client experiences.

Qualifications

• Excellent communication and customer service skills.
• Strong organizational abilities with attention to detail.
• Ability to work independently in a remote environment.
• Proficiency with computers and a willingness to learn new systems.
• Ability to manage multiple tasks and meet deadlines.
• Reliable and professional demeanor.

Responsibilities

• Assist clients with booking requests, scheduling, and reservations.
• Communicate with clients via email, phone, and messaging.
• Enter and maintain client information and booking details.
• Coordinate timelines, confirmations, and service documentation.
• Provide general client support and timely inquiries.
• Follow internal processes for accuracy and consistency.
• Collaborate with internal teams to support client needs.

Skills

Communication

Customer service

Organization

Remote independence

Multitasking

Professionalism

Job description

Destination Knot is seeking a Remote Client & Booking Coordinator to support clients with scheduling, reservations, and coordination. This role emphasizes clear communication, meticulous organization, and reliable follow-through in a fully remote environment.

You will enter and update client information, manage timelines and documentation, and collaborate with teams to ensure smooth service delivery and high-quality client experiences.