Remote Client & Booking Coordinator

Aisles & Abroad; Baltimore (MD); Remote; USD 45,000 - 70,000; Full time

Job summary

Destination Knot is seeking a Remote Client & Booking Coordinator to support clients with scheduling, reservations, and coordination. This role emphasizes clear communication, meticulous organization, and reliable follow-through in a fully remote environment.

You will enter and update client information, manage timelines and documentation, and collaborate with teams to ensure smooth service delivery and high-quality client experiences.

Qualifications

• Excellent communication and customer service skills.
• Strong organizational abilities with attention to detail.
• Ability to work independently in a remote environment.
• Proficiency with computers and a willingness to learn new systems.
• Ability to manage multiple tasks and meet deadlines.
• Reliable and professional demeanor.

Responsibilities

• Assist clients with booking requests, scheduling, and reservations.
• Communicate with clients via email, phone, and messaging.
• Enter and maintain client information and booking details.
• Coordinate timelines, confirmations, and service documentation.
• Provide general client support and timely inquiries.
• Follow internal processes for accuracy and consistency.
• Collaborate with internal teams to support client needs.

Skills

Communication

Customer service

Organization

Remote independence

Multitasking

Professionalism

Job description

About Us:

Destination Knot is a client-focused coordination and services company that supports individuals and families with planning, scheduling, and reservation-related needs. We prioritize organization, responsiveness, and a high standard of client experience across every interaction.

Position Overview

he Remote Client & Booking Coordinator provides day-to-day support to clients by assisting with scheduling, reservations, documentation, and general service coordination. This role is ideal for individuals who are detail-oriented, customer-focused, and comfortable working in a remote, structured environment.

This is a support-based role centered on communication, organization, and follow-through.

Key Responsibilities

• Assist clients with booking requests, scheduling, and reservation coordination
• Communicate with clients via email, phone, and messaging platforms to provide updates and support
• Accurately enter, update, and maintain client information and booking details
• Coordinate timelines, confirmations, and service documentation
• Provide general client support and respond to inquiries in a timely, professional manner
• Follow established processes and internal guidelines to ensure accuracy and consistency
• Collaborate with internal teams to support client needs and workflow efficiency

Qualifications & Skills

• Strong communication and customer service skills
• Highly organized with attention to detail
• Comfortable working independently in a remote environment
• Basic computer proficiency and ability to learn new systems
• Ability to manage multiple tasks while meeting deadlines
• Professional demeanor and reliability

Previous experience in customer service, scheduling, hospitality, or administrative support is helpful but not required.

$45,000 - $70,000 a year

Work Environment & Schedule

• Fully remote position
• Flexible scheduling options may be available
• Training and ongoing support provided

Why Join Us

• Remote work flexibility
• Supportive, structured team environment
• Clear expectations and processes
• Opportunity to build valuable coordination and client service skills