Remote Scheduling & Client Experience Coordinator

Destination Careers; United States; Remote; USD 50,000 - 70,000; Full time

Benefits offered by this job

Remote work

Job summary

Destination Knot is seeking a Remote Client & Booking Coordinator to support clients with scheduling, reservations, and documentation in a fully remote US role. You will communicate with clients via email, phone, and messaging platforms, maintain client information, coordinate timelines and service documentation, and ensure timely, professional support.

Training and ongoing guidance are provided. This remote position offers flexible scheduling, a supportive team environment, and the potential to

Qualifications

• Strong communication and customer service abilities.
• Highly organized with attention to detail.
• Comfortable working remotely and independently.
• Basic computer proficiency and aptitude to learn new systems.
• Ability to manage multiple tasks and meet deadlines.

Responsibilities

• Assist clients with booking requests, scheduling, and reservation coordination.
• Communicate with clients via email, phone, and messaging platforms to provide updates and support.
• Accurately enter, update, and maintain client information and booking details.
• Coordinate timelines, confirmations, and service documentation.
• Provide general client support and respond to inquiries in a timely, professional manner.
• Follow established processes and internal guidelines to ensure accuracy and consistency.
• Collaborate with internal teams to support client needs and workflow efficiency.

Skills

Communication skills

Customer service

Detail orientation

Remote work

Scheduling

Multitasking

Independence

Tools

CRM software

Email platforms

Job description

Destination Knot is seeking a Remote Client & Booking Coordinator to support clients with scheduling, reservations, and documentation in a fully remote US role. You will communicate with clients via email, phone, and messaging platforms, maintain client information, coordinate timelines and service documentation, and ensure timely, professional support.

Training and ongoing guidance are provided. This remote position offers flexible scheduling, a supportive team environment, and the potential to