Remote Client Success Account Manager

Subsplash; Kansas; Remote; USD 50.000 - 55.000; Vollzeit

Benefits dieser Stelle

Paid Time Off

Medical Coverage

Dental Coverage

Vision Coverage

Disability & Life Insurance

401k Matching

Professional Development

Top of the Line Equipment

Parental Leave

Family-Friendly Culture

Zusammenfassung

Subsplash is hiring an Account Manager for the Client Success Team. You will report to the Manager and focus on delighting clients, increasing retention, and growing recurring revenue by advising on platform usage, educating clients, and strengthening relationships.

This role emphasizes proactive communication, strategic thinking, and cross-functional collaboration. The ideal candidate will have 1-2 years in sales or client success, strong communication, and comfort with SaaS tools.

Qualifikationen

• Sales, Client Success, or Account Manager background (1-2 years of experience)
• Experience with small-tier clients
• College degree
• Demonstrates drive for humility, innovation, and excellence
• Motivation for sales and commitment to team mission
• Strong oral and written communication skills
• Proficient at prospecting and online profiling
• Passionate about influencing, negotiation, and closing
• Knowledgeable and enthusiastic about technology industry
• Exhibit technical savviness. Experience with SaaS platform, apps, analytics, data, or databases preferred
• Customer Relationship Management (CRM) experience (Salesforce preferred)
• Willingness to travel occasionally
• Knowledge and/or experience working in the faith sector is highly preferred
• Knowledge of church staff roles and dynamics is a plus

Aufgaben

• Build relationships with targeted clients via phone and email communication
• Inform clients of exciting new products and features and value of Subsplash platform
• Develop innovative solutions catered to client needs
• Help clients succeed in their utilization and implementation of Subsplash products
• Stay educated and be able to educate clients on industry information

Kenntnisse

Sales & account mgmt

Small-tier clients

Communication skills

Prospecting & profiling

Negotiation & closing

Tech industry knowledge

SaaS platforms

CRM experience

Willingness to travel

Faith sector knowledge

Church staff knowledge

Ausbildung

College degree

Jobbeschreibung

Subsplash is hiring an Account Manager for the Client Success Team. You will report to the Manager and focus on delighting clients, increasing retention, and growing recurring revenue by advising on platform usage, educating clients, and strengthening relationships.

This role emphasizes proactive communication, strategic thinking, and cross-functional collaboration. The ideal candidate will have 1-2 years in sales or client success, strong communication, and comfort with SaaS tools.