Remote Client Success Account Manager

Subsplash; Clifton (TX); Remote; USD 50,000 - 55,000; Full time

Benefits offered by this job

Paid Time Off

Medical Coverage

Dental Coverage

Vision Coverage

Life Insurance

401k Matching

Professional Development

Top of the Line Equipment

Job summary

Subsplash is seeking an Account Manager to join the Client Success Team. You will delight clients, reduce churn, and drive recurring revenue by consulting, strengthening relationships, and educating clients on our platform.

You’ll collaborate with a high-energy team to maximize client investment, stay up-to-date on industry knowledge, and help churches, ministries, and organizations leverage Subsplash tools for impact.

Qualifications

• Sales, Client Success, or Account Manager background (1-2 years of experience).
• Experience with small-tier clients.
• College degree.
• Demonstrates drive for humility, innovation, and excellence.
• Motivation for sales and commitment to team mission.
• Strong oral and written communication skills.
• Proficient at prospecting and online profiling.
• Passionate about influencing, negotiation, and closing.
• Knowledgeable and enthusiastic about technology industry.
• Exhibit technical savviness. Experience with SaaS platform, apps, analytics, data, or databases preferred.
• Customer Relationship Management (CRM) experience (Salesforce preferred).
• Willingness to travel occasionally.
• Knowledge and/or experience working in the faith sector is highly preferred.
• Knowledge of church staff roles and dynamics is a plus.

Responsibilities

• Build relationships with targeted clients via phone and email communication.
• Inform clients of exciting new products and features and value of Subsplash platform.
• Develop innovative solutions catered to client needs.
• Help clients succeed in their utilization and implementation of Subsplash products.
• Stay educated and be able to educate clients on industry information.

Skills

Sales

Client Success

Account Manager

Communication skills

Prospecting

Negotiation

Closing

Tech savviness

Salesforce

SaaS

Travel

Faith sector knowledge

Online profiling

Education

College degree

Tools

CRM (Salesforce)

Job description

Subsplash is seeking an Account Manager to join the Client Success Team. You will delight clients, reduce churn, and drive recurring revenue by consulting, strengthening relationships, and educating clients on our platform.

You’ll collaborate with a high-energy team to maximize client investment, stay up-to-date on industry knowledge, and help churches, ministries, and organizations leverage Subsplash tools for impact.