Remote Account Manager – Client Success (SaaS)

Subsplash; Clayton (NC); Remote; USD 50.000 - 55.000; Vollzeit

Benefits dieser Stelle

Generous PTO

Medical coverage

Dental coverage

Vision coverage

Life insurance

401k matching

Professional development

Top of the line equipment

Parental leave

Family-friendly culture

Zusammenfassung

Subsplash is seeking an Account Manager for the Client Success Team to delight clients, boost retention, and grow recurring revenue by strategically consulting and strengthening relationships. You will educate clients on industry trends, maximize platform adoption, and help customers realize full value from Subsplash solutions.

The role reports to the Manager of the Client Success Team and emphasizes relationship-building, proactive outreach, and collaborative problem solving in a fast-paced,

Qualifikationen

• 1–2 years experience in Sales, Client Success, or Account Manager roles.
• Experience with small-tier clients.
• CRM experience, Salesforce preferred.

Aufgaben

• Build relationships with targeted clients via phone and email.
• Inform clients about new products and features and their value.
• Develop solutions tailored to client needs and goals.
• Help clients succeed with use and implementation of Subsplash products.
• Stay educated and educate clients on industry information.

Kenntnisse

Sales experience

Client Success

Account management

Oral & written communication

Prospecting & profiling

Ausbildung

College degree

Tools

Salesforce

Jobbeschreibung

Subsplash is seeking an Account Manager for the Client Success Team to delight clients, boost retention, and grow recurring revenue by strategically consulting and strengthening relationships. You will educate clients on industry trends, maximize platform adoption, and help customers realize full value from Subsplash solutions.

The role reports to the Manager of the Client Success Team and emphasizes relationship-building, proactive outreach, and collaborative problem solving in a fast-paced,