Remote Client Services & Scheduling Specialist

Next Stop Travel; Visalia (CA); Remote; USD 38,000 - 54,000; Full time

Job summary

Next Stop Travel is a remote-based organization that provides planning and coordination services to a broad client base. The Customer Service Representative role supports client requests, organizes service arrangements, and assists with the coordination process in a structured remote environment.

The position emphasizes strong attention to detail, multi-tasking, and independent work in a distributed team. Compensation is performance-based, with onboarding and ongoing training provided to ensure

Qualifications

• Experience in customer service, coordination, or administrative roles.
• Strong organizational and communication skills.
• Ability to work independently and manage priorities effectively.
• Comfortable using digital tools and web-based systems.
• Detail-oriented with a focus on accuracy.

Responsibilities

• Serve as a point of contact for client inquiries via email, phone, and online platforms
• Identify client needs and present appropriate service options
• Coordinate scheduling and organize detailed service plans
• Submit and manage reservations with external providers
• Ensure timely follow-up and clear communication throughout all stages
• Maintain accurate records within internal systems
• Support process improvements and team collaboration initiatives

Skills

Customer service

Coordination

Administrative

Job description

Next Stop Travel is a remote-based organization that provides planning and coordination services to a broad client base. The Customer Service Representative role supports client requests, organizes service arrangements, and assists with the coordination process in a structured remote environment.

The position emphasizes strong attention to detail, multi-tasking, and independent work in a distributed team. Compensation is performance-based, with onboarding and ongoing training provided to ensure