Remote Client Services & Scheduling Specialist

Next Stop Travel; Missoula (MT); Remote; USD 32,000 - 43,000; Full time

Benefits offered by this job

Flexible remote work

Onboarding and training

Job summary

Next Stop Travel is a remote-based organization focused on planning and coordinating services for a broad client base. The Customer Service Representative will handle client inquiries, organize service arrangements, and support the coordination process in a structured remote environment.

The role emphasizes attention to detail, multitasking, and independent work, with flexible remote structure and access to ongoing training and support to ensure a smooth onboarding and successful transition into

Qualifications

• Experience in customer service, coordination, or administrative roles preferred.
• Strong organizational and communication skills.
• Ability to work independently and manage priorities effectively.

Responsibilities

• Serve as a point of contact for client inquiries via email, phone, and online platforms
• Identify client needs and present appropriate service options
• Coordinate scheduling and organize detailed service plans
• Submit and manage reservations with external providers
• Ensure timely follow-up and clear communication throughout all stages
• Maintain accurate records within internal systems
• Support process improvements and team collaboration initiatives

Job description

Next Stop Travel is a remote-based organization focused on planning and coordinating services for a broad client base. The Customer Service Representative will handle client inquiries, organize service arrangements, and support the coordination process in a structured remote environment.

The role emphasizes attention to detail, multitasking, and independent work, with flexible remote structure and access to ongoing training and support to ensure a smooth onboarding and successful transition into