Remote Client Services & Scheduling Specialist

Next Stop Travel; Palmdale (CA); Remote; USD 35,000 - 55,000; Full time

Benefits offered by this job

Flexible remote work

Onboarding & training

Performance-based pay

Job summary

Next Stop Travel is a remote-based organization providing structured planning and coordination services to a broad client base. The Customer Service Representative role focuses on assisting with client requests, organizing service arrangements, and supporting the coordination process in a remote environment.

The position requires strong attention to detail and the ability to manage multiple tasks. You will serve as a point of contact, coordinate scheduling, manage reservations with providers,

Qualifications

• Experience in customer service, coordination, or administrative roles preferred.
• Strong organizational and communication skills.
• Ability to work independently and manage priorities.

Responsibilities

• Serve as a point of contact for client inquiries via email, phone, and online platforms
• Identify client needs and present appropriate service options
• Coordinate scheduling and organize detailed service plans
• Submit and manage reservations with external providers
• Ensure timely follow-up and clear communication throughout all stages
• Maintain accurate records within internal systems
• Support process improvements and team collaboration initiatives

Skills

Customer service

Coordination

Administrative support

Communication

Tools

CRM software

Email platforms

Job description

Next Stop Travel is a remote-based organization providing structured planning and coordination services to a broad client base. The Customer Service Representative role focuses on assisting with client requests, organizing service arrangements, and supporting the coordination process in a remote environment.

The position requires strong attention to detail and the ability to manage multiple tasks. You will serve as a point of contact, coordinate scheduling, manage reservations with providers,