Remote Client Project Coordinator for Project Setup

Pace Analytical Services, LLC; Mansfield (MA); Hybrid; USD 28,000 - 32,000; Full time

Benefits offered by this job

Health insurance

401K

Paid time off

Life insurance

Job summary

Pace Analytical Services, LLC is seeking a motivated Client Project Coordinator for an on-site role with remote flexibility. The position supports the Project Management team, serves as a liaison for client needs, and ensures smooth intake and execution of client work.

You will coordinate between clients and internal teams, handling forms, data, and schedules. The role requires a Bachelor's degree in a related field and at least one year of customer service experience.

Qualifications

• Bachelor's degree in business administration, chemistry, biology, or a closely related field.
• One year of customer service experience.
• Or an equivalent combination of education, training, and experience.
• Well-organized with strong attention to detail and task prioritization.

Responsibilities

• Oversee, review, complete, and process project management forms, documents, databases, and related information.
• Serve as a liaison for client project needs, providing guidance and recommended actions to internal Pace teams to ensure successful project setup.
• Direct client calls and requests to the appropriate Project Manager for follow-up.
• Schedule and enter bottle orders into the container order system based on client sample needs.
• Review login dashboards and update information and confirmations as needed.
• Assist with project management and cross-functional initiatives, including budgets, timelines, materials, staffing, and project requirements.
• Interpret and apply department policies and procedures; assist with compliance to applicable laws, rules, and regulations with guidance as needed.
• Contribute to departmental efficiency by offering suggestions for improvements.
• Promote Pace's mission through professional, courteous, and cooperative interactions with clients and coworkers.

Skills

Customer service

Attention to detail

Education

Bachelor's degree in business administration, chemistry, biology, or related field

Job description

Pace Analytical Services, LLC is seeking a motivated Client Project Coordinator for an on-site role with remote flexibility. The position supports the Project Management team, serves as a liaison for client needs, and ensures smooth intake and execution of client work.

You will coordinate between clients and internal teams, handling forms, data, and schedules. The role requires a Bachelor's degree in a related field and at least one year of customer service experience.