Client Project Coordinator — Streamline Projects

Pacelabs; Indiana (PA); Hybrid; USD 36,865,000 - 49,428,000; Full time

Benefits offered by this job

Comprehensive benefits package

401K retirement plan

Paid time off

Job summary

Pace is seeking a Client Project Coordinator for an on-site role to provide administrative and coordination support to the Project Management team. You will act as a liaison between project management and sample receiving to ensure smooth intake, setup, and execution of client work.

The role requires a bachelor’s degree and at least one year of customer service experience, plus strong organizational and detail-oriented skills.

Qualifications

• Bachelor’s degree in business administration, chemistry, biology, or a closely related field.
• One year of customer service experience.
• Equivalent combination of education, training, and experience.
• Well-organized with strong attention to detail and task prioritization.

Responsibilities

• Oversee, review, complete, and process project management forms, documents, databases, and related information.
• Serve as a liaison for client project needs, providing guidance to internal Pace teams for project setup.
• Direct client calls and requests to the appropriate Project Manager for follow-up.
• Schedule and enter bottle orders into the container order system based on client sample needs.
• Review login dashboards and update information and confirmations as needed.
• Assist with project management and cross-functional initiatives, including budgets, timelines, materials, staffing, and project requirements.
• Interpret and apply department policies and procedures; assist with compliance to applicable laws, rules, and regulations with guidance as needed.
• Contribute to departmental efficiency by offering suggestions for improvements.
• Promote Pace’s mission through professional, courteous, and cooperative interactions with clients and coworkers.

Skills

Customer service

Attention to detail

Communication

Education

Bachelor's degree in business administration, chemistry, biology, or closely related field

Job description

Pace is seeking a Client Project Coordinator for an on-site role to provide administrative and coordination support to the Project Management team. You will act as a liaison between project management and sample receiving to ensure smooth intake, setup, and execution of client work.

The role requires a bachelor’s degree and at least one year of customer service experience, plus strong organizational and detail-oriented skills.