Remote Client Operations Specialist

Talentoma; Michigan; Remote; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health coverage

Paid leave

Maternity leave

Bonus opportunities

Stipends

Job summary

Talentoma is hiring a Client Operations Assistant to provide administrative support for the client operations team. This fully remote role is based in Michigan, United States, requiring a 40-hour weekly commitment and variable shift times.

You will manage client requests, update shared systems, and coordinate with internal teams to ensure timely responses. No prior experience is required, but strong communication and organizational skills are essential for success.

Qualifications

• High school diploma or equivalent is required.
• No previous experience required; related clerical tasks are a plus.
• Strong written and verbal communication for requesting details and sharing updates.
• Ability to learn standard systems and follow established procedures.

Responsibilities

• Review client emails and sort requests into queues.
• Verify details with clients and gather missing information.
• Enter dates, owners, and progress in Airtable for consistency.
• Create and update tasks in ClickUp with context and dependencies.
• Consult knowledge base before drafting routine client updates.
• Organize files in Dropbox with proper naming conventions.
• Prepare talking points for client meetings and capture decisions.
• Follow up on updates and communicate progress without commitments.
• Escalate unclear requests to the operations lead with a concise summary.
• Close items after actions are completed with complete notes.

Skills

Clear communication

Attention to detail

Organizational skills

Remote work readiness

Written and verbal communication

Education

High school diploma or equivalent

Tools

Front

Airtable

ClickUp

Coda

Dropbox

GoToMeeting

Job description

Talentoma is hiring a Client Operations Assistant to provide administrative support for the client operations team. This fully remote role is based in Michigan, United States, requiring a 40-hour weekly commitment and variable shift times.

You will manage client requests, update shared systems, and coordinate with internal teams to ensure timely responses. No prior experience is required, but strong communication and organizational skills are essential for success.