Remote Operations Associate – Process & Coordination

Talentoma; North Carolina; Remote; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health coverage

Paid leave

Maternity leave

Bonus opportunities

Stipends

Job summary

Talentoma is seeking an Operations Associate for remote support within a North Carolina context. You will review, assign, track, and close internal requests with clear notes on outcomes, working under an operations team lead and collaborating across departments.

The role requires a 40-hour weekly commitment and adaptable shift times. The position focuses on desk-based work, using tools like Asana and Microsoft Teams, with onboarding to named systems, and opportunities to grow in business

Qualifications

• High school diploma or equivalent.
• No experience required; related admin experience preferred.
• Familiarity with task boards and digital collaboration tools.
• Able to request clarification and provide concise updates.
• Access to reliable computer and high-speed internet.
• Authorized to work in the United States.
• Fully remote work setup.
• 40-hour weekly commitment.

Responsibilities

• Review incoming requests from a shared inbox and task queue, identify action, department, and due date.
• Check requests against instructions and request missing details before proceeding.
• Create or update tasks in a project tool like Asana with ownership, priority, and due dates.
• Complete routine operations tasks within permissions and update notes.
• Coordinate clarifications via Microsoft Teams and keep colleagues informed.
• Monitor open tasks, follow up on updates, and flag approaching deadlines.
• Escalate issues to the operations team lead with context.
• Compare completed work with the checklist and resolve simple discrepancies.
• Close requests with outcome notes and notify the requester.
• Maintain quality through timely updates and thorough follow-ups.

Skills

Attention to detail

Clear communication

Prioritization

Routine task management

Remote collaboration

Education

High school diploma or equivalent

Tools

Asana

Microsoft Teams

Job description

Talentoma is seeking an Operations Associate for remote support within a North Carolina context. You will review, assign, track, and close internal requests with clear notes on outcomes, working under an operations team lead and collaborating across departments.

The role requires a 40-hour weekly commitment and adaptable shift times. The position focuses on desk-based work, using tools like Asana and Microsoft Teams, with onboarding to named systems, and opportunities to grow in business