Remote Customer Operations Specialist

Nexarideexpress; Jacksonville (FL); Remote; USD 27,552 - 37,195; Full time

Benefits offered by this job

Competitive salary

Annual performance-based bonus

401(k) with employer contribution

Health, dental, and vision insurance

15 days of PTO + 8 paid holidays

Job summary

A dynamic remote team is seeking a Customer Operations Associate to ensure effective communication between clients and teams. This role involves managing client emails, scheduling meetings, and assisting with project logistics. The ideal candidate has 3+ years of experience in operations or admin support and is proficient with tools like Notion and Slack. With a competitive salary and benefits, this role offers the flexibility and support necessary for professional growth in a remote setting.

Qualifications

• 3+ years in operations, admin support, or customer-facing roles.
• Experience supporting technical or engineering teams is a plus.
• Familiarity with ClickUp, Notion, Slack, or Google Workspace.

Responsibilities

• Manage and respond to client emails with professional tone.
• Schedule and coordinate meetings between clients and teams.
• Assist with project logistics and manage shared folders.

Skills

Strong communication

Project coordination

Attention to detail

Remote work

Tools

Notion

Slack

Google Workspace

ClickUp

Job description

A dynamic remote team is seeking a Customer Operations Associate to ensure effective communication between clients and teams. This role involves managing client emails, scheduling meetings, and assisting with project logistics. The ideal candidate has 3+ years of experience in operations or admin support and is proficient with tools like Notion and Slack. With a competitive salary and benefits, this role offers the flexibility and support necessary for professional growth in a remote setting.