Remote Client Experience & Booking Specialist

Socket.dev; Dallas (TX); Remote; USD 42,000 - 54,000; Full time

Benefits offered by this job

Remote work

Flexible schedule

Training provided

Structured environment

Job summary

Destination Knot is seeking a Remote Client & Booking Coordinator to support clients with scheduling, reservations, and documentation in a fully remote role. You will manage bookings, communicate updates via email, phone, and messaging, and ensure accurate entry of client information.

The position emphasizes organization, reliability, and the ability to work independently in a structured environment, with training and ongoing support provided as you contribute to a high standard of client

Qualifications

• Strong communication and customer service skills.
• Highly organized with attention to detail.
• Comfortable working independently in a remote environment.
• Basic computer proficiency and ability to learn new systems.
• Ability to manage multiple tasks while meeting deadlines.
• Professional demeanor and reliability.
• Previous experience in customer service, scheduling, hospitality, or administrative support is helpful but not required.

Responsibilities

• Assist clients with booking requests, scheduling, and reservation coordination.
• Communicate with clients via email, phone, and messaging platforms to provide updates and support.
• Accurately enter, update, and maintain client information and booking details.
• Coordinate timelines, confirmations, and service documentation.
• Provide general client support and respond to inquiries in a timely, professional manner.
• Follow established processes and internal guidelines to ensure accuracy and consistency.
• Collaborate with internal teams to support client needs and workflow efficiency.

Skills

Strong communication

Highly organized

Remote work independently

Basic computer proficiency

Multitasking

Professional demeanor

Customer service experience helpful

Job description

Destination Knot is seeking a Remote Client & Booking Coordinator to support clients with scheduling, reservations, and documentation in a fully remote role. You will manage bookings, communicate updates via email, phone, and messaging, and ensure accurate entry of client information.

The position emphasizes organization, reliability, and the ability to work independently in a structured environment, with training and ongoing support provided as you contribute to a high standard of client