Remote Client Success & Booking Coordinator

Travel Career Hub; Atlanta (GA); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Remote work flexibility

Training and ongoing support provided

Job summary

Destination Knot is seeking a Remote Client & Booking Coordinator to support clients with scheduling, reservations, documentation, and service coordination. This role emphasizes communication, organization, and follow-through in a remote, structured environment.

You will engage with clients via email, phone, and messaging, enter and maintain booking details, and collaborate with internal teams to ensure accurate timelines and documentation.

Qualifications

• Excellent communication and customer service abilities.
• Highly organized with strong attention to detail.
• Comfortable working independently in a remote setting.
• Proficient with basic computer systems and learning new tools.
• Able to manage multiple tasks and meet deadlines.

Responsibilities

• Assist clients with booking requests, scheduling, and reservation coordination.
• Communicate with clients via email, phone, and messaging platforms to provide updates and support.
• Enter, update, and maintain client information and booking details.
• Coordinate timelines, confirmations, and service documentation.
• Provide general client support and respond to inquiries promptly.
• Follow established processes and internal guidelines for accuracy and consistency.
• Collaborate with internal teams to support client needs and workflow efficiency.

Skills

Communication

Customer service

Organization

Remote work

Multitasking

Attention to detail

Adaptability

Tools

Basic computer skills

Job description

Destination Knot is seeking a Remote Client & Booking Coordinator to support clients with scheduling, reservations, documentation, and service coordination. This role emphasizes communication, organization, and follow-through in a remote, structured environment.

You will engage with clients via email, phone, and messaging, enter and maintain booking details, and collaborate with internal teams to ensure accurate timelines and documentation.