Remote Client Experience & Booking Coordinator

Professional Travel Group; New York (NY); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Remote work flexibility

Training and ongoing support

Job summary

Destination Knot is seeking a Remote Client & Booking Coordinator to support clients with scheduling, reservations, and documentation. This role emphasizes communication, organization, and reliable follow-through in a structured, remote environment.

You will enter and update client information, coordinate timelines, and provide timely, professional responses. Prior experience in customer service or hospitality is helpful but not required.

Qualifications

• Previous experience in customer service, scheduling, hospitality, or administrative support is helpful but not required.

Responsibilities

• Assist clients with booking requests, scheduling, and reservation coordination
• Communicate with clients via email, phone, and messaging platforms to provide updates and support
• Accurately enter, update, and maintain client information and booking details
• Coordinate timelines, confirmations, and service documentation
• Provide general client support and respond to inquiries in a timely, professional manner
• Follow established processes and internal guidelines to ensure accuracy and consistency
• Collaborate with internal teams to support client needs and workflow efficiency

Skills

Customer service

Scheduling

Communication

Administrative support

Job description

Destination Knot is seeking a Remote Client & Booking Coordinator to support clients with scheduling, reservations, and documentation. This role emphasizes communication, organization, and reliable follow-through in a structured, remote environment.

You will enter and update client information, coordinate timelines, and provide timely, professional responses. Prior experience in customer service or hospitality is helpful but not required.