Remote Scheduling & Reservations Specialist

Medium; Baltimore (MD); Remote; USD 50,000 - 70,000; Full time

Benefits offered by this job

Remote work flexibility

Training and ongoing support

Structured, supportive team

Job summary

Destination Knot is seeking a Scheduling & Reservations Coordinator to support clients by managing scheduling requests, coordinating reservations, and maintaining accurate records in a fully remote environment.

The role requires strong organizational skills, attention to detail, and professional communication. Training and ongoing support are provided, with flexible scheduling and a focus on delivering high-quality client service.

Qualifications

• Strong organizational and time-management abilities are essential.
• Experience coordinating scheduling or reservations is helpful but not required.
• Proven ability to communicate professionally in a remote setting.

Responsibilities

• Coordinate scheduling and reservation requests following established processes.
• Communicate with clients to confirm details, provide updates, and address general inquiries
• Maintain accurate records, calendars, and reservation documentation
• Monitor timelines and ensure confirmations, updates, and changes are completed accurately
• Support daily operations by following internal workflows and quality standards
• Provide professional, timely responses to client inquiries
• Collaborate with internal teams as needed to support service delivery

Skills

Organizational skills

Time-management

Written communication

Verbal communication

Attention to detail

Independent work

Remote work

Basic IT skills

Customer service

Hospitality experience

Administrative support

Job description

Destination Knot is seeking a Scheduling & Reservations Coordinator to support clients by managing scheduling requests, coordinating reservations, and maintaining accurate records in a fully remote environment.

The role requires strong organizational skills, attention to detail, and professional communication. Training and ongoing support are provided, with flexible scheduling and a focus on delivering high-quality client service.