Remote Client & Booking Coordinator

Destination Careers; Atlanta (GA); Remote; USD 50,000 - 70,000; Full time

Benefits offered by this job

Remote work flexibility

Structured training

Clear expectations

Job summary

Destination Knot is seeking a Remote Client & Booking Coordinator to support clients with scheduling, reservations, documentation, and service coordination. This role emphasizes attention to detail, customer focus, and the ability to thrive in a structured remote environment.

You will manage booking requests, communicate updates, and ensure accurate client data and timelines. Training and ongoing support are provided, with a flexible schedule and remote work setup to fit diverse needs.

Qualifications

• Excellent communication and customer service skills.
• Highly organized with strong attention to detail.
• Comfortable working independently in a remote environment.
• Experience in customer service or scheduling is helpful but not required.

Responsibilities

• Assist clients with booking requests, scheduling, and reservation coordination.
• Communicate with clients via email, phone, and messaging platforms to provide updates and support.
• Accurately enter, update, and maintain client information and booking details.
• Coordinate timelines, confirmations, and service documentation.
• Provide general client support and respond to inquiries in a timely, professional manner.
• Follow established processes and internal guidelines to ensure accuracy and consistency.
• Collaborate with internal teams to support client needs and workflow efficiency.

Skills

Communication

Customer Service

Organization

Remote Work

Multi-tasking

Professional Demeanor

Learning Systems

Job description

Remote Client & Booking Coordinator

Location: Remote (United States)

Company: Destination Knot

About Destination Knot

Destination Knot is a client-focused coordination and services company that supports individuals and families with planning, scheduling, and reservation-related needs. We prioritize organization, responsiveness, and a high standard of client experience across every interaction.

Position Overview

The Remote Client & Booking Coordinator provides day-to-day support to clients by assisting with scheduling, reservations, documentation, and general service coordination. This role is ideal for individuals who are detail-oriented, customer-focused, and comfortable working in a remote, structured environment.

This is a support-based role centered on communication, organization, and follow-through.

Key Responsibilities

• Assist clients with booking requests, scheduling, and reservation coordination
• Communicate with clients via email, phone, and messaging platforms to provide updates and support
• Accurately enter, update, and maintain client information and booking details
• Coordinate timelines, confirmations, and service documentation
• Provide general client support and respond to inquiries in a timely, professional mannerFollow established processes and internal guidelines to ensure accuracy and consistencyCollaborate with internal teams to support client needs and workflow efficiency

  Qualifications & Skills

  • Strong communication and customer service skills
  • Highly organized with attention to detail
  • Comfortable working independently in a remote environment
  • Basic computer proficiency and ability to learn new systems
  • Ability to manage multiple tasks while meeting deadlines
  • Professional demeanor and reliability
  • Previous experience in customer service, scheduling, hospitality, or administrative support is helpful but not required.

  Work Environment & Schedule

  • Fully remote position
  • Flexible scheduling options may be available
  • Training and ongoing support provided

  Why Join Destination Knot

  • Remote work flexibility
  • Supportive, structured team environment
  • Clear expectations and processes
  • Opportunity to build valuable coordination and client service skills

  $50,000 - $70,000 a year