Remote Scheduling & Reservations Specialist

Socket.dev; Baltimore (MD); Remote; USD 40,000 - 52,000; Full time

Job summary

Destination Knot is seeking a Scheduling & Reservations Coordinator to support clients by managing scheduling requests, coordinating reservations, and maintaining records in a fully remote environment. You will communicate with clients, adhere to established workflows, and collaborate with internal teams to ensure timely, accurate service delivery.

Training and ongoing support are provided, with flexible scheduling.

Qualifications

• Strong organizational and time-management skills.
• Clear written and verbal communication abilities.
• Attention to detail and accuracy.
• Ability to work independently in a remote environment.
• Professional, reliable, and client-focused.
• Experience scheduling, reservations, customer service or administrative support is helpful but not required.

Responsibilities

• Coordinate scheduling and reservation requests following established processes.
• Communicate with clients to confirm details, provide updates, and address general inquiries
• Maintain accurate records, calendars, and reservation documentation
• Monitor timelines and ensure confirmations, updates, and changes are completed accurately
• Support daily operations by following internal workflows and quality standards
• Provide professional, timely responses to client inquiries
• Collaborate with internal teams as needed to support service delivery

Skills

Organizational skills

Time management

Written and verbal communication

Attention to detail

Remote work ability

Computer literacy

Client-focused

Job description

Destination Knot is seeking a Scheduling & Reservations Coordinator to support clients by managing scheduling requests, coordinating reservations, and maintaining records in a fully remote environment. You will communicate with clients, adhere to established workflows, and collaborate with internal teams to ensure timely, accurate service delivery.

Training and ongoing support are provided, with flexible scheduling.