Remote Claims Supervisor: Auto Liability & Litigation

Arthur J. Gallagher & Co.; Mechanicsburg (Cumberland County); Remote; USD 95,000 - 140,000; Full time

Job summary

Gallagher Bassett is seeking a Senior Claims Supervisor to lead a liability claims team, ensuring high-quality and efficient service across a variety of caseloads. This role emphasizes leadership, process adherence, and strategic team development.

Ideal candidates will have supervisory experience in auto liability, a strong track record in claims handling, and preferred litigation knowledge across catastrophic losses and trucking/transportation claims.

Qualifications

• Background in auto liability with supervisory experience
• Prior claims handling and leadership experience
• Litigation expereince, catastrophic loss, and trucking/transportation preferred

Responsibilities

• Supervise: Lead and encourage a liability claims team handling a variety of caseload sizes and complexities to deliver high-quality and efficient service.
• Promote Best Practices: Guide claims team to handle claims in accordance with GB’s Best Practices.
• Drive Talent: Take charge of adjuster hiring and training, encouraging a culture of performance and continuous improvement.
• Manage Workloads: Define team goals, motivate performance, and effectively manage workloads to ensure optimal efficiency.
• Utilize Technology: Harness the power of Gallagher's technology to enhance your team's efficiency and overall quality of service.
• Client Communication: Communicate with clients, carriers, and brokers in a professional, positive, and proactive manner.
• Prioritize and Develop: Effectively manage multiple competing priorities, identify coaching opportunities, and position team members for successful development.

Skills

Auto liability

Supervisory experience

Litigation knowledge

Education

High School Diploma

Bachelor's Degree

Job description

Gallagher Bassett is seeking a Senior Claims Supervisor to lead a liability claims team, ensuring high-quality and efficient service across a variety of caseloads. This role emphasizes leadership, process adherence, and strategic team development.

Ideal candidates will have supervisory experience in auto liability, a strong track record in claims handling, and preferred litigation knowledge across catastrophic losses and trucking/transportation claims.