Remote Liability Claims Team Lead

Arthur J. Gallagher & Co. (AJG); Rolling Meadows (IL); Remote; USD 90,000 - 130,000; Full time

Job summary

Gallagher Bassett seeks a seasoned Liability Claims Team Supervisor to lead a dynamic claims group, ensuring high-quality service across a broad caseload. You will mentor staff, promote best practices, and drive continuous improvement while coordinating with clients, carriers, and brokers.

The role emphasizes leadership, robust claims experience, and the ability to manage competing priorities in a remote, nationwide setting. A background in complex litigation and property damage claims is valued.

Qualifications

• High School Diploma is required.
• Minimum of 7 years related claims experience.
• Licensed and/or certified in all states where claims are handled.
• Knowledge of all team member related functions.

Responsibilities

• Supervise a liability claims team handling a variety of caseload sizes and complexities to deliver high-quality and efficient service.
• Promote Best Practices by guiding the claims team to follow GB's standards.
• Drive Talent by hiring and training adjusters, fostering a performance-driven culture.
• Manage Workloads by setting team goals and balancing priorities for efficiency.
• Utilize Technology to enhance team performance and service quality.
• Communicate with clients, carriers, and brokers professionally and proactively.
• Prioritize and develop team members for successful career growth.

Skills

Claims handling

Leadership

Communication

Education

High School Diploma

Bachelor's Degree

Job description

Gallagher Bassett seeks a seasoned Liability Claims Team Supervisor to lead a dynamic claims group, ensuring high-quality service across a broad caseload. You will mentor staff, promote best practices, and drive continuous improvement while coordinating with clients, carriers, and brokers.

The role emphasizes leadership, robust claims experience, and the ability to manage competing priorities in a remote, nationwide setting. A background in complex litigation and property damage claims is valued.