Remote Claims Intake Intern – Insurance Support

Encova Insurance; West Virginia; Hybrid; USD 20,000 - 29,000; Full time

Job summary

Encova Insurance is offering a full-time summer internship for 2027 in Charleston, WV, with a requirement to work at least 40 hours per week. Start and end dates depend on availability and business needs.

Ideal candidates are currently enrolled in an accredited college and have completed at least 60 credit hours. The role involves handling initial claim information via multiple channels, determining coverage, onboarding new associates, and analyzing loss information to guide action.

Qualifications

• This is a full-time summer internship for 2027 and requires 40 hours per week.
• Must be currently enrolled and have completed at least 60 credit hours with an accredited college or university.
• Strong customer service skills and ability to work in a team environment.

Responsibilities

• Receive initial claim information from customers via phone, email, or fax.
• Determine appropriate policy and coverage for losses.
• Onboard new associates with leadership team guidance.
• Analyze information and triage actions needed for claims.

Skills

Customer service

Teamwork

Communication

Multi-tasking

Attention to detail

Organizational skills

Problem solving

Education

60 credit hours completed

Currently enrolled in accredited college/university

High school diploma

Tools

Microsoft Office

Job description

Encova Insurance is offering a full-time summer internship for 2027 in Charleston, WV, with a requirement to work at least 40 hours per week. Start and end dates depend on availability and business needs.

Ideal candidates are currently enrolled in an accredited college and have completed at least 60 credit hours. The role involves handling initial claim information via multiple channels, determining coverage, onboarding new associates, and analyzing loss information to guide action.