Remote Claims Intake Intern - Summer 2027

Encova Insurance; Iowa; Hybrid; USD 22,000 - 30,000; Full time

Job summary

Encova Insurance is offering a full-time summer internship for 2027 in the United States. The role requires enrollment and at least 60 college credits. Interns will work up to 40 hours per week, with start/end dates based on availability and business needs.

The position may be remote in approved payroll states, with preferred hybrid/onsite options in Charleston, WV area. The internship provides exposure to claim intake, loss reporting, policy interpretation, and customer service in a real-world

Qualifications

• Must be currently enrolled and have completed at least 60 credit hours.
• High school diploma required.
• Experience in customer service preferred.
• Proficiency with Microsoft Office applications.

Responsibilities

• Receive initial claim information from customers via telephone, electronic methods, email or fax.
• Provide information on loss reporting options and determine appropriate policy coverage.
• Onboard new associates with leadership team and document facts of loss in the system.
• Respond to internal and external inquiries by phone, email, or correspondence.
• Review and update intake processes and procedures.

Skills

Customer service

Communication

Team collaboration

Attention to detail

Multi-tasking

Organizational skills

Time management

Education

High school diploma

60 credit hours completed

Tools

Microsoft Office

Job description

Encova Insurance is offering a full-time summer internship for 2027 in the United States. The role requires enrollment and at least 60 college credits. Interns will work up to 40 hours per week, with start/end dates based on availability and business needs.

The position may be remote in approved payroll states, with preferred hybrid/onsite options in Charleston, WV area. The internship provides exposure to claim intake, loss reporting, policy interpretation, and customer service in a real-world