Remote Child Support Case Specialist

Florida; Tallahassee (FL); Hybrid; USD 39,000 - 44,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Tuition waivers

Paid sick and personal leave

10 paid holidays annually

Retirement savings

Vision and dental insurance

Job summary

The Florida Department of Revenue seeks a Child Support Case Processing Specialist in Tallahassee to provide customer support for child support cases. The role emphasizes problem solving, researching issues, and gathering information to determine next steps. This position offers telework after completing training and follows a standard 8:00 a.m.

- 5:00 p.m. workday with comprehensive benefits. Applicants should have experience handling information electronically, researching case details, and

Qualifications

• Experience handling information using a computer system.
• Experience researching and analyzing information to support decisions.
• Experience communicating with customers to gather information.

Responsibilities

• Responding to requests.
• Researching and resolving case issues.
• Gathering information to determine next steps.
• Assisting customers.
• Using a computer system to review and input information.

Skills

Computer skills

Research & analysis

Customer communication

Job description

The Florida Department of Revenue seeks a Child Support Case Processing Specialist in Tallahassee to provide customer support for child support cases. The role emphasizes problem solving, researching issues, and gathering information to determine next steps. This position offers telework after completing training and follows a standard 8:00 a.m.

- 5:00 p.m. workday with comprehensive benefits. Applicants should have experience handling information electronically, researching case details, and