Remote Child Support Case Analyst

Florida; Melbourne (FL); Hybrid; USD 39,000 - 45,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Tuition waivers

Paid sick and personal leave

10 paid holidays annually

Retirement savings

Vision and dental insurance

Job summary

The Florida Department of Revenue invites qualified candidates for the role of Child Support Case Processing Analyst in Melbourne, FL. This position performs customer support for child support cases and requires strong problem-solving skills to research and resolve issues while coordinating with internal and external partners.

Responsibilities include initiating requests, gathering information, and making decisions based on case documentation.

Qualifications

• Customer support for child support cases.
• Researching and resolving case issues.
• Coordinating with internal and external partners.

Responsibilities

• Initiating and responding to requests
• Coordinating with internal and external partners
• Researching and resolving case issues
• Gathering information and analyzing case data to determine next steps
• Assisting customers
• Interacting with legal services providers, other states, employers, and other business partners
• Making decisions based on case information and provided documentation

Job description

The Florida Department of Revenue invites qualified candidates for the role of Child Support Case Processing Analyst in Melbourne, FL. This position performs customer support for child support cases and requires strong problem-solving skills to research and resolve issues while coordinating with internal and external partners.

Responsibilities include initiating requests, gathering information, and making decisions based on case documentation.