Remote Centralized Referral Coordinator

Schweiger; New York (NY); Remote; USD 29,000 - 34,000; Full time

Job summary

Schweiger is seeking a Centralized Referral Coordinator to convert incoming referrals into booked appointments across Schweiger locations. This role unifies the referral queue, ensures completeness, and drives timely scheduling with providers and locations.

You will verify referrals, contact patients, and coordinate with offices to maintain smooth workflow. A strong emphasis on accuracy, speed, and patient-centered communication is essential in a remote-friendly setup.

Qualifications

• High school diploma or equivalent required; associate degree preferred.
• 2+ years in medical scheduling, patient access, referral coordination or similar healthcare role.
• Experience with an EHR or practice management system; ModMed experience is a plus.

Responsibilities

• Monitor the central referral queue and schedule new referrals within one business day.
• Verify demographics, insurance, and required documents for each referral.
• Contact patients by phone/text to schedule and match to the right provider/location.
• Maintain real-time referral status in the system and report key metrics.
• Collaborate with office managers and staff to resolve scheduling conflicts and capacity gaps.

Skills

Strong phone presence

Patient-first approach

Bilingual English/Spanish preferred

Education

High school diploma or equivalent

Tools

ModMed experience

Job description

Schweiger is seeking a Centralized Referral Coordinator to convert incoming referrals into booked appointments across Schweiger locations. This role unifies the referral queue, ensures completeness, and drives timely scheduling with providers and locations.

You will verify referrals, contact patients, and coordinate with offices to maintain smooth workflow. A strong emphasis on accuracy, speed, and patient-centered communication is essential in a remote-friendly setup.