Remote Centralized Referral Specialist

Schweiger Dermatology Group; New York (NY); Remote; USD 29,000 - 34,000; Full time

Benefits offered by this job

Medical benefits

HSA/FSA

Dental and Vision on 1st of the month

401K after 30 days of employment

Short Term Disability (not for CA)

Transit pre-tax savings

Birthday personal holiday

Job summary

Schweiger Dermatology Group is seeking a Centralized Referral Coordinator to take in referrals from outside providers and convert them into booked appointments across Schweiger locations. The role manages the referral queue from start to finish, ensuring completeness and timely scheduling.

The position is primarily remote, with potential in-person meetings as needed. Requires 2+ years in medical scheduling and strong organizational skills; bilingual English/Spanish preferred.

Qualifications

• High school diploma or equivalent required; associate's degree preferred.
• 2+ years in medical scheduling, patient access, referral coordination or similar role.
• Working knowledge of insurance verification, prior authorizations and medical terminology.
• Experience with an EHR or practice management system; ModMed a plus.

Responsibilities

• Watch and manage the central referral queue daily to book referrals quickly.
• Review referrals for completeness: demographics, insurance, documents.
• Check insurance eligibility and flag authorization issues before booking.
• Contact patients by phone and text to schedule, following up regularly.
• Match patients to providers, locations and appointment types by need and availability.
• Fast-track urgent referrals under established protocols.
• Confirm scheduling or report if a patient cannot be reached.
• Maintain real-time referral status in ModMed and track key metrics.
• Collaborate with offices and staff to resolve scheduling conflicts.
• Identify recurring problems and raise them with leadership.
• Perform other duties as assigned.

Skills

Strong phone presence

Highly organized

Queue management

Bilingual English/Spanish

Remote work comfortable

HIPAA & OSHA knowledge

Medical terminology

Insurance verification

Education

High school diploma or equivalent

Associate's degree preferred

Tools

ModMed

Job description

Schweiger Dermatology Group is seeking a Centralized Referral Coordinator to take in referrals from outside providers and convert them into booked appointments across Schweiger locations. The role manages the referral queue from start to finish, ensuring completeness and timely scheduling.

The position is primarily remote, with potential in-person meetings as needed. Requires 2+ years in medical scheduling and strong organizational skills; bilingual English/Spanish preferred.