Remote Centralized Referrals Lead

Schweiger Dermatology Group; Oregon; Hybrid; USD 70,000 - 82,000; Full time

Benefits offered by this job

Medical benefits

HSA/FSA

Dental & Vision

401K after 30 days

Disability insurance

Transit benefits

Birthday holiday

Job summary

Schweiger Dermatology Group is seeking a leader to build and manage Schweiger’s Centralized Referral Team. You’ll oversee one number, one fax and one inbox, coordinating with in-house and outsourced agents and leveraging AI for intake and outreach to ensure every referred patient is booked and the referring practice is updated within a business day.

This primarily remote role requires 3+ years in a high-volume healthcare setting, experience with referrals and EHR systems, and a focus on process

Qualifications

• 3+ years leading a team in patient access or referral management.
• Experience managing outsourced or offshore staff alongside in-house employees.
• Working knowledge of referrals, authorizations, insurance basics and EHR/practice management systems (ModMed a plus).
• You run your team on metrics: you set targets, check them weekly and act on what they show.

Responsibilities

• Lead centralized referral team and coordinate across departments.
• Oversee CRM implementation and data tracking for referrals.
• Manage in-house and outsourced staff; set daily goals and ensure quality.
• Collaborate with Patient Support Center and Revenue Cycle to streamline referrals.
• Drive automation integration with Parakeet and monitor performance.

Skills

Team leadership

Referral management

EHR/PM systems

CRM tools

HIPAA compliance

OSHA compliance

Process improvement

Tools

ModMed

Job description

Schweiger Dermatology Group is seeking a leader to build and manage Schweiger’s Centralized Referral Team. You’ll oversee one number, one fax and one inbox, coordinating with in-house and outsourced agents and leveraging AI for intake and outreach to ensure every referred patient is booked and the referring practice is updated within a business day.

This primarily remote role requires 3+ years in a high-volume healthcare setting, experience with referrals and EHR systems, and a focus on process